POLICIES

Our Peace of Mind 48-hour Cancellation Policy is now in effect. Book with confidence with no upfront charges or cancellation fees, plus a more flexible cancellation window of just 2 day’s notice, should your plans change.

Cancellations made within 48 hours of arrival, after noon, will be subject to a one night penalty or 50% of the stay, whichever is greater. No shows will be responsible for the entire amount of the reserved stay.

In the event that you choose to reserve a non refundable package rate, you will be responsible for the entire amount of the reservation and cancellation or modification is not possible

 

I am fully aware that the Manoir d’Auteuil is a completely non-smoking hotel and that an amount of 250 $ will be added to my bill if one of my guests or I decide to smoke inside the hotel. We do not accept tobacco, marijuana, electronic cigarettes.

 

While staying at the Manoir d’Auteuil hotel, I acknowledge that the rates displayed and charged for the services are accurate, and I accept the responsibility to settle them in accordance with the reservation terms.

 

I agree that my liability for this bill is not waived and I agree to be financially responsible, in the event that the indicated person, company or association fails to pay for any or part of the balance of my stay. I authorize this hotel to charge my credit card on file for any and all additional expenses incurred during my stay including but not limited to: cancellation penalties, early/late departure fees, damages caused by myself or my guests to the facility, or refunded monies to other guests as a result of excessive noise and/or actions. 

 

I acknowledge that upon my arrival, the Manoir d’Auteuil hotel will collect a security deposit by pre-authorizing my credit card. The deposit will be returned to  your card 4 to 5 days after check-out. Debit cards will only be accepted for the final payment of the stay. Therefore, no refunds will be allowed for a security deposit charged to a debit card.

 

The cost for parking at the hotel is 22$ per night. Management assumes no liability for theft, fire, any damage or loss of us to any car, equipment or articles left in the car. 

 

We do offer two rooms that are pet friendly. The fee is 50$ per day and is based on availability. You must contact the hotel directly to find out if your small dog (maximum 15 Kg)  is allowed and if one of the two pet friendly rooms is available. If you arrive with a pet that has not been pre-approved, you will be responsible for the payment of your room in full, but will not be able stay with us

 

Your email address will be used for the sole purpose of informing you of our upcoming promotions. 

 

Check-in time is 4 pm Check-out time is 11 am